Warunki świadczenia usług
1. OVERVIEW
Welcome to Armwrestling.shop, operated by Anaconda Armwrestling Equipment, a company registered in the Netherlands. Our company registration details and contact information are available Here.
These Terms sit alongside our Privacy Policy, Refund Policy and Shipping Policy. Where those documents and these Terms cover the same ground, these Terms govern the contractual relationship. Your mandatory statutory rights are not affected by anything in these documents and always take precedence.
By accessing our site and using our services, you agree to these Terms of Service. They apply to all users including browsers, customers, vendors, merchants, and content contributors.
2. DEFINITIONS
For the purposes of these Terms:
Consumer means any individual buying goods for personal, non-commercial use.
Commercial user means any gym, club, federation, national team, training organisation, or other institutional or organisational buyer acquiring goods for business or operational purposes.
Authorised reseller means any individual or entity that has entered into a written resale agreement with us.
Custom product means any item produced or customised to your specifications, as described in Section 11.
Business day means Monday to Friday excluding public holidays in the Netherlands.
Material deviation means a variation that substantially alters the functional or visual characteristics of a product compared to its description or approved specification, beyond normal manufacturing tolerances.
Whether you are a consumer or commercial user is determined at the time of purchase based on the declared nature of the order and the surrounding circumstances. This classification will not be changed after order placement for the purpose of a dispute or refund claim, except where mandatory consumer protection law requires that a buyer be treated as a consumer regardless of how the order was placed. Nothing here limits or removes any statutory rights you are entitled to under applicable law.
Private resale of our products by individual consumers is not restricted. Commercial resale conducted as part of a business, trade, or organised distribution activity requires our prior written authorisation.
3. DISCLAIMER OF RISK
Your statutory rights under applicable consumer protection and product liability law are not affected by anything in this section. This disclaimer covers the inherent physical risks of the activity itself, not defects in our products.
Armwrestling and strength training involve real physical risks, including muscular strains, sprains, tears, ligament and tendon injuries, bruises, dislocations, fractures, and other serious injuries. By using our equipment you accept these risks as part of normal intended use.
You must read and follow all product instructions, safety guidelines, and weight ratings before use. Inspect equipment before each session for signs of wear, damage, or instability. Do not use equipment that looks damaged or unsafe. Do not modify, alter, or use our equipment for anything other than its intended purpose.
Our equipment is not intended for unsupervised use by anyone under 18. Nothing in these Terms is training advice, fitness guidance, or a representation that our equipment is medically suitable for you personally. Consult a physician before starting any strength training programme.
4. INTENDED USE AND PRODUCT SAFETY
Our products are designed for competitive armwrestling, high-frequency training, and competitive environments. They are built for experienced users, including professional armwrestlers, and are not medical devices. They are not approved or intended for medical rehabilitation, therapeutic, or clinical use unless a product page explicitly states otherwise.
No federation approval is implied unless confirmed in a separate written agreement. References to professional-grade construction describe the intended design, materials, and build standard for high-frequency training and competition.
Using our equipment outside its intended purpose voids any applicable commercial warranty and may create physical risk. This does not affect your statutory rights in relation to defects present at the time of delivery.
5. ONLINE STORE TERMS
By using this site, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction, or that you have obtained parental or guardian consent for minor dependents to access the site. Our products must not be used for any unlawful purpose or in violation of regulations applicable in your jurisdiction.
6. GENERAL CONDITIONS
We may refuse service where we have reasonable grounds to do so, including suspected fraud, violation of these Terms, or legal compliance requirements.
We work to keep information on this site accurate and current. If we identify an inaccuracy or typographical error on a product page, we will correct it promptly. If you have placed an order based on incorrect information, we will contact you before fulfilment to confirm whether you want to proceed on the correct basis or receive a full refund.
Payment information is transmitted using industry-standard encryption through Shopify and trusted third-party payment providers. Prices may change and we may modify or discontinue products or services at any time.
7. PAYMENT TERMS
Payment is charged at the time of order placement. All transactions are processed securely through Shopify and trusted third-party payment providers. We do not store full payment card details.
Accepted payment methods include Visa, Mastercard, American Express, PayPal, Klarna, Google Pay, Apple Pay, and other options listed at checkout.
All prices include VAT and applicable taxes where required by law. Currency conversion fees charged by your bank are your responsibility.
If a genuine pricing error has occurred, we will contact you before fulfilment and offer the choice to confirm your order at the correct price or receive a full refund. We will not fulfil orders at an incorrect price without your confirmation.
If you initiate a chargeback before contacting us about a delivery or product issue, we may pause further order support while the dispute is under review. Most issues can be resolved quickly, so please reach out first.
8. RETURNS, REFUNDS AND WARRANTY
Returns, refunds, and warranty claims are governed by our Refund Policy, which forms part of this agreement.
9. SHIPPING AND DELIVERY
All shipping and delivery terms, including processing times, tracking, customs, cancellations, and damages, are governed by our Shipping Policy, which forms part of this agreement. If your order arrives damaged, the damage reporting window set out in the Shipping Policy applies. We recommend reviewing the Shipping Policy before contacting us about a delivery issue.
10. PRODUCTS AND VARIATIONS
Products may be available in limited quantities and we may restrict or discontinue them at any time. Colours may vary due to monitor settings or photography conditions, and minor differences in measurements or stitching do not constitute a material deviation as defined in Section 2.
11. CUSTOM PRODUCTS
Custom products are goods manufactured or customised to your specifications. They are personalised goods within the meaning of Article 16(c) of the EU Consumer Rights Directive (2011/83/EU) and the statutory right of withdrawal does not apply. Production begins only after payment is received and your final design proof has been approved in written form. Written form includes any written or electronic communication such as email, messaging platform, or order portal. The final approved proof is the binding manufacturing specification and governs production, but does not override these Terms or any statutory rights.
Nothing in this section affects your statutory rights relating to defective goods or non-conformity with the agreed specification at the time of delivery.
11.1 Summary for Customers
This summary is here for your convenience and does not form part of the contractual terms. The full terms in Sections 11.2 to 11.18 apply in all cases. Where this summary and those sections conflict, the full terms prevail.
When your order is locked in: approving the final proof confirms production proceeds on that basis. Changes and cancellations are limited or not possible after that point.
You are responsible for accuracy: sizes, names, numbers, and design details are yours to verify before approving the proof.
If delivery fails or is refused: you remain responsible for the order and any additional shipping, return, storage, or handling costs if delivery fails or is refused due to circumstances on your side.
Delivery structure: individual orders ship to the checkout address. Group, club, and team orders ship to one agreed address or designated recipient, who is responsible for receiving and distributing the order.
Small variations are normal: minor differences in colour, sizing, and print placement are part of manufacturing and are not defects unless the product materially differs from the approved proof.
Production and delivery times: all timelines are estimates and may vary depending on workload and supplier availability.
Design ownership: we own any design work we create or substantively contribute to. You receive a licence to use the finished product. Editable files are not transferred. Your own logos and supplied materials remain yours.
Group orders: the person placing the order is responsible for collecting correct details and obtaining participant approvals. The organising party's decisions and approvals are binding for the order.
No cooling-off right: standard EU withdrawal rights do not apply after proof approval and commencement of production.
11.2 Contractual Variations
The terms in Sections 11.2 to 11.18 are our standard defaults for custom orders. Any provision may be varied, replaced, or supplemented by a separate written contract agreed before production begins. Where such a contract exists, its terms prevail over this section to the extent of any inconsistency. Where no separate written contract exists, the terms below apply in full.
11.3 Design Approval and Responsibility
You are solely responsible for reviewing and approving all designs, specifications, and proofs before production begins. We are not liable for errors, omissions, or design choices in materials you have approved in written form.
Sizing information is published on our product pages. It is the responsibility of the customer, or in the case of club and team orders the organising party, to ensure correct sizes are selected for all individuals. Where agreed in written form before production begins, we may provide samples for sizing and print reference. Samples are a general reference only and final production may still vary within the tolerances in Section 11.6.
We reserve the right to refuse any order or design submission we reasonably consider unlawful, infringing, defamatory, discriminatory, hateful, or otherwise inappropriate.
11.4 Revisions
All custom orders include up to 3 design revisions free of charge. A revision means one consolidated round of requested changes submitted at one time. Multiple individual changes submitted separately may be treated as separate revisions.
Additional revisions beyond this limit are charged at 30 euros per revision. Post-approval changes are charged at 50 euros per change request and may result in production delays. Revision fees may be reduced or waived depending on order complexity, volume, or customer relationship.
11.5 Custom Previews and Mockups
Custom product previews, mockups, and design proofs are digitally created visual representations intended to illustrate the expected appearance of the final product. They are not photographs of a manufactured item.
Colours displayed on digital screens are approximate and may differ from final printed or manufactured colours. Final products may vary from previews due to material characteristics, fabric texture, stitching, print methods, lighting conditions, screen calibration, and production processes. Where a supplier change affects fabric batch, blank garment model, stitching supplier, or comparable production components, we reserve the right to substitute comparable materials or components. Such substitutions are not a material deviation provided the finished product remains materially consistent with the approved proof.
11.6 Size, Placement, and Manufacturing Tolerances
For custom apparel, measurements may vary by approximately 1 to 3 centimetres due to manufacturing tolerances inherent in textile production. Minor variation in print placement, stitching, alignment, or positioning may occur within normal production tolerances and is not a defect.
For group orders, minor colour variation between individual items within the same order is possible due to production batching and is not a defect.
Variations that do not amount to a material deviation as defined in Section 2 are not grounds for a return, refund, or dispute claim.
11.7 Intellectual Property
By submitting designs, logos, or other materials, you confirm that you hold all necessary rights to use those materials and grant us a limited licence solely for the purpose of fulfilling your order. If a third party brings a claim against us arising from materials you submitted, you are responsible for any resulting costs, losses, or liability.
Where we create original design work or substantive creative elements specifically for the order, all intellectual property rights in that work, including related production files and source materials, remain ours. You receive a non-exclusive, non-transferable licence to use the finished products for their intended personal, team, club, or organisational use. This does not apply to logos, trademarks, or other materials you owned and supplied to us. All rights in customer-owned logos, trademarks, names, and other supplied materials remain with their respective owners.
Production files, editable source files, and working design files are not included with the purchase of custom products and are not transferred to you.
We may retain design files, order specifications, and related production records for future reorders, customer support, and operational purposes. Where a record contains personal data, it will be retained only for as long as necessary for the relevant business purpose and in accordance with the retention periods in our Privacy Policy. Reorders are subject to current pricing, materials, supplier availability, and production methods at the time of the new order. We cannot guarantee that a reorder will be identical to a previous order in price, colour, materials, or production outcome.
11.8 Cancellation Before Production
If you want to cancel your order after payment but before production has begun, you may request cancellation. Where we have already created a design on your behalf, a reasonable design fee of up to 50 euros may be retained to cover work completed. No further charges apply. Once production has begun, cancellation is not possible and no refund is available except where the finished product does not conform to the agreed specification. Payment constitutes acceptance of production risk once customisation begins.
11.9 Proof Response and Order Hold
Design proofs will be sent to you for approval before production begins. If no response is received within 10 business days of a proof being sent, the order may be placed on hold or cancelled. Where a cancellation occurs due to non-response, any design fees incurred up to that point may be retained and costs for materials already ordered or work already completed may be deducted from any refund due. We will make reasonable efforts to contact you before taking either action.
11.10 Abandoned, Refused, or Undeliverable Orders
Where a completed order is not accepted, collected, or responded to within 60 days of notification that it is ready or has been dispatched, the order may be treated as abandoned. We reserve the right to charge reasonable storage, handling, return, or administrative costs incurred as a result. Where legally permitted, we may dispose of unclaimed goods after reasonable notice. Any amounts already paid may be retained to cover reasonable costs incurred.
If a shipment is refused, returned, or becomes undeliverable due to incorrect delivery information, failure to accept delivery, failure to pay applicable import charges, or other circumstances outside our control, any additional shipping, return, storage, handling, or reshipping costs are the responsibility of the customer or organising party. The amount payable may vary depending on shipment location, carrier charges, and the stage reached within the delivery or return process.
11.11 Post-Delivery Alterations
Any alteration, modification, or adjustment made to a custom product after delivery, including changes to stitching, print, fabric, or fit, voids any warranty or claim relating to the altered elements. This does not affect your statutory rights in relation to defects present at the time of delivery.
11.12 Additions After Production Begins
Requests to add items to a group or club order after production has already begun will be treated as a new separate order and priced accordingly. We cannot guarantee that additions will match the original order in colour, materials, or production batch.
11.13 Force Majeure and Timeline Delays
Estimated timelines are provided in good faith based on information available at the time of ordering and are estimates only. Where a supplier or manufacturer delay affects your order, timelines may be extended. Such delays do not entitle cancellation or compensation beyond what is provided under the general force majeure clause in Section 23. We are not liable for indirect or consequential losses arising from production or delivery delays, including missed events, competitions, tournaments, sponsorship arrangements, or commercial opportunities.
11.14 Payment Terms for Custom Orders
Custom orders require full payment upfront. Where a staged payment arrangement has been agreed, the terms of that arrangement will be set out in a separate written contract. Payment via Klarna and other available methods is subject to the terms of those providers.
11.15 Group Order Authority
The person placing a group, club, or team order confirms that they are authorised to act on behalf of all participants included in the order, that all participants have been informed their personal details will be submitted to us and processed in accordance with our Privacy Policy, and that all specifications, sizes, names, and other details submitted have been collected and verified by them. The organiser acts as principal contracting party and, where applicable, as agent for all participants. We are not responsible for errors arising from incorrect or incomplete information submitted by the organising party on behalf of group members.
11.16 Shipping of Custom Orders
Individual orders are shipped to the delivery address provided at checkout. Group, club, and team orders are shipped as a single delivery to one agreed address or a designated responsible recipient confirmed in written form before production begins. That recipient is responsible for receiving and distributing the order on behalf of the group.
The organising party is solely responsible for providing accurate and complete delivery information. We are not liable for delays, losses, or failed deliveries resulting from incorrect or incomplete address information supplied by the organising party. Custom products manufactured in accordance with the approved specification remain payable where delivery is refused or becomes undeliverable due to circumstances outside our control. Risk of loss transfers upon delivery to the agreed address or recipient as recorded in carrier tracking data, which constitutes prima facie evidence of delivery. We are not responsible for the internal distribution of items once delivered to the agreed recipient or address and will make reasonable efforts to assist in resolving delivery issues where possible.
11.17 Disputes Within Group Orders
Where an order is placed by an individual, any dispute is handled on an individual basis. Where an order is placed by a club, federation, or organisation under a single invoice, disputes are handled at the organisational level with the party named on that invoice. We are not responsible for resolving internal disputes between individual members of a group regarding allocation, sizing, or distribution of items within their order.
11.18 Final Approved Proof
The final approved proof retained in our records is the sole controlling manufacturing specification. It takes precedence over all prior mockups, messages, website descriptions, verbal instructions, and other communications for the purposes of manufacture and resolution of any dispute relating to design, layout, colours, spelling, numbering, sizing, or placement. The final approved proof does not modify or displace any statutory rights or the general terms in this document.
12. ORDER ACCEPTANCE
An order is accepted when we send a written order confirmation by email following placement. Payment is taken at the time of order placement and does not on its own constitute final acceptance or binding confirmation of fulfilment. We may refuse or cancel any order in cases of suspected fraud, pricing errors, or availability issues, and may limit orders we suspect are from bulk resellers or unauthorised dealers. Where we cancel an order, you will receive a full refund of any amounts paid.
13. EMAIL AND MARKETING
By placing an order you may receive transactional emails related to your purchase. Marketing emails are only sent with your explicit consent and you may unsubscribe at any time using the link in any email. We do not sell or share your email address with third parties for marketing purposes.
14. DATA PROTECTION AND PRIVACY
We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Dutch data protection law. Full details are in our Privacy Policy, which forms part of this agreement.
15. LANGUAGE
These Terms are drafted in English and the English version prevails in the event of any translation. Where consumer protection laws in your jurisdiction give you the right to receive communications in your own language, those rights are not affected.
16. INTELLECTUAL PROPERTY AND INFRINGEMENT CLAIMS
All content on Armwrestling.shop, including text, graphics, logos, images, and software, is the property of Anaconda Armwrestling Equipment or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws. Unauthorised use is prohibited.
If you believe content on our site infringes your intellectual property rights, please contact us at Anaconda@Armwrestling.shop with a description of the work you believe has been infringed, the specific location of the infringing content on our site, your contact information, and a statement that you have a good faith belief the use is not authorised. We will review all valid claims promptly and take appropriate action, which may include removing or disabling access to the content in question.
17. USER CONTENT AND REVIEWS
If you submit reviews or other content to our site, you grant Anaconda Armwrestling Equipment a non-exclusive, royalty-free licence to use, display, and reproduce that content for business purposes. We may remove or refuse any content that violates these Terms or infringes third-party rights.
18. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, liability under product liability laws, and any other liability that cannot lawfully be limited.
Beyond that, Anaconda Armwrestling Equipment is not liable for indirect losses including lost profits, lost business opportunities, or loss of data. For commercial users, our aggregate liability for any claim is limited to the amount paid for the specific product or service in the 12 months before the event giving rise to the claim. For consumers, your mandatory rights under applicable consumer protection law are not affected by anything in these Terms.
The classification of a customer as consumer or commercial user for liability purposes is determined under Section 2 and will not be changed after the fact based on usage context or dispute outcome, except where mandatory law requires otherwise.
19. RESPONSIBILITY AND CONDUCT
You are responsible for your own conduct when using our products and services. You must not use our products or services for any unlawful purpose, infringe the intellectual property rights of others, or engage in fraudulent activity including initiating unjustified chargebacks or making misrepresentations to obtain refunds you are not entitled to.
Commercial users are additionally responsible for claims arising from negligent supervision of members or participants, unauthorised modification of equipment, failure to conduct required safety inspections, or misuse of equipment by members or visitors.
20. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the Netherlands. If you have a complaint or dispute, please Contact Us. We will always try to resolve issues quickly and informally. If a dispute cannot be resolved informally, it may be brought before the competent courts of the Netherlands. If you are a consumer and the mandatory laws of your country of residence give you the right to bring proceedings in your local courts, those rights are not affected.
EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr to resolve disputes relating to online purchases without going to court.
21. SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue in full force.
22. TERMINATION
These Terms remain in effect until terminated. We may suspend your access if you breach these Terms. Termination does not release you from obligations already incurred, including payment for any custom orders placed.
23. FORCE MAJEURE
We are not liable for failure or delay in performing our obligations where this results from circumstances beyond our reasonable control. This includes acts of war or terrorism, pandemics or public health emergencies declared by relevant authorities, natural disasters or extreme weather, carrier disruptions or port closures, supplier or manufacturer failures, government restrictions or sanctions, and strikes or labour disputes.
We will notify you as soon as reasonably practicable and resume performance as soon as conditions allow. If a force majeure event continues for more than 60 days, either party may cancel the affected order with a full refund for unshipped goods.
24. COMPLIANCE AND EXPORT CONTROLS
You must comply with all applicable laws including export controls and international sanctions. Our products may not be ordered by or delivered to individuals or entities subject to sanctions imposed by the Netherlands, the EU, or the United Nations. We may cancel and refund any order where we have reasonable grounds to believe fulfilment would violate applicable controls.
25. COMMERCIAL, CLUB AND NATIONAL TEAM USE
If you are a commercial user as defined in Section 2, the following additional terms apply.
You are solely responsible for routine safety inspections of all equipment before and after each use. Damaged or compromised equipment must be removed from service immediately. Unauthorised modification of our equipment may transfer responsibility for resulting risks, failures, or compliance issues to your organisation, and only manufacturer-approved replacement parts may be used. Commercial and high-frequency use accelerates wear substantially, and your organisation is responsible for retiring worn equipment at appropriate intervals regardless of age. We recommend maintaining written inspection and maintenance records, and we strongly encourage maintaining appropriate public liability insurance covering your use of our equipment.
National federations and team programmes are welcome to Contact Us about dedicated supply or partnership arrangements, which would be governed by a separate written agreement.
26. EVENTS AND TOURNAMENTS
Event organisers are solely responsible for all aspects of event safety including participant eligibility, match supervision, referee qualifications, and venue safety compliance. The presence of our equipment at an event does not imply our endorsement, certification, or assumption of any operational liability. Our equipment is designed for use in training and tournament environments, but we do not certify any event as safe or guarantee equipment performance in competitive conditions, and organisers may not represent otherwise. Use of our name, logo, or trademark in event promotion requires our prior written consent.
27. RESELLERS AND DISTRIBUTORS
Private resale of our products by individual consumers is permitted. Commercial resale or distribution conducted as part of a business, trade, or organised distribution activity requires our prior written authorisation. Without a written agreement, commercial resellers may not list our products on third-party marketplaces including Amazon or eBay. Violation of this restriction may result in cancellation of orders, termination of any existing arrangement, and pursuit of available legal remedies.
Our trademarks and brand assets may only be used with our prior written consent and in line with our brand guidelines. Resellers may not make claims about our products that exceed the specifications on our official product pages, and may not represent our products as competition approved, officially certified, or federation approved unless a written agreement with us explicitly grants that designation.
28. ENTIRE AGREEMENT, PRECEDENCE, AND CHANGES
These Terms, together with our Refund Policy, Shipping Policy, and Privacy Policy, form the entire agreement between you and Anaconda Armwrestling Equipment. Where any inconsistency exists between documents, the following order of precedence applies: (1) any separate written contract agreed with you individually, (2) these Terms of Service, (3) applicable policy pages including the Privacy Policy, Shipping Policy and Refund Policy, (4) marketing or informational content. The final approved proof applies only to manufacturing specifications and does not override this hierarchy.
Commercial users, clubs, federations, and authorised resellers may be subject to additional written agreements which take precedence where they conflict with these Terms.
We may update these Terms at any time by posting changes on our website. Where changes are material we will make reasonable efforts to notify existing customers. Changes apply from the date published and do not affect orders already accepted before the update.
Last updated: May 18th 2026.
Questions about these Terms? Contact Us