Frequently Asked Questions

If you have any other questions that are not answered here. Feel free to contact us Here!

About Us
From where do you operate?

Our business is located in the Netherlands!
What makes Anaconda different?

We produce and manufacture the equipment for East vs West, without the usage of any 3D printing. The only Armwrestling company in the world to so. Our store now sells the best Armwrestling merchandise and gym wear to Clubs, National Teams and athletes at incredible prices and unrivaled qualitiy.
Customer Service
What language can I contact you in?

Our Support team is fluent in all of the following languages: English, Swedish, French, Russian and Italian.
I sent an Email, when will I get a response?

You can expect a response, typically within 24 hours!
How can I contact you?

You can contact us here!
Refunds & Exchanges
How do I start a refund?

You can start a refund by contacting us here. Make sure to read our Refund Policy before sending us an email to make the process easier!
What is your refund policy?

You can expect a response, typically within 24 hours!
Shipping
When will i get my products?

We ship worldwide, so it varies. Our typical delivery time is 5 - 12 days. Please read our Shipping Policy for more information.
How much does shipping cost?

Our shipping rate is based on the weight of the products. Which means each product has an individual shipping cost based on its weight.