FAQs


If you have any questions that are not answered in our FAQs, you are always welcome to contact us directly. You can easily reach us through our dedicated support page, where our team will be glad to assist you by clicking Here.

About Us
From where do you operate?

Our business is located in the Netherlands!

Are your products competition approved?

All our products meet and exceeds the necessary criteria to be allowed in competitions.

What makes Anaconda different?

We design and manufacture all our equipment without relying on 3D printing, making us the only Armwrestling company in the world to do so. This ensures every product we create is heavy, durable, and truly premium there is truly nothing comparable on the market. In addition, our store offers the best Armwrestling merchandise and gym wear, trusted by clubs, national teams, and athletes delivered at unbeatable prices with unmatched quality.

Customer Service
How can I contact you?

You can contact us Here!

How do i track my order?

You can track your order directly through the confirmation email you receive after purchase, or by logging in/creating an account on our website. We’ll also notify you by email as soon as your order has been shipped.

Does your products come with a warranty?

Most of our products come with an 1 year warranty, if there is a warranty, it is mentioned on the product page.

I sent an Email, when will I get a response?

You can expect a response, typically within 24 hours!

Refunds & Exchanges
How do I start a refund?

You can start a refund by contacting us Here! Make sure to read our Refund Policy before sending us an email to make the process easier!

What is your return/refund policy?

Our Refund Policy is a 14 day right of withdrawal granted that the item is in its original shape. There are exceptions unless the product is damaged. Please see our Refund Policy for more detailed information.

Shipping
How long does delivery take?

Our typical delivery time is 5 - 12 days. Please read our Shipping Policy for more information.

Do you ship worldwide?

Yes, we do ship worldwide. However, there may be restrictions in regions of conflict. Please contact us Here if you are unsure whether shipping is available to your location.

How much do you charge for shipping?

Our shipping rate is based on the weight of the products. Which means each product has an individual shipping cost based on its weight.